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Génesis phone numbers: roadside assistance, claims and customer service

Checked on the official website on 23/10/2026

Breakdown and roadside assistance

  • Asistencia en carretera y grúa coche y moto, gratuito

    900 20 15 20

    24 h, 365 díasFreeSource

Report a claim

Customer service

How to report a claim (in Spanish)

Online desde la Oficina de clientes (botón Da un parte online) o por teléfono al 91 722 79 01 o al 900 112 236. Para avería o grúa, 900 20 15 20 (24 h). La asistencia de hogar se pide al teléfono que viene en las condiciones particulares de la póliza.

Is your Génesis policy with Agaser?

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+34 952 362 902

Agaser is an independent insurance broker. We are not Génesis and do not act on its behalf. These numbers come from Génesis's official website; if one has changed, let us know.

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